What VCs Look for When Investing in Marketplace Startups

What VCs look for in marketplaces






Marketplace Funding Signals Investors Care About


Marketplace Funding Signals Investors Care About

Venture funding hit $368 billion globally in 2024, climbing from $349 billion the previous year. But the number of deals dropped to just over 35,000. VCs are cutting fewer checks while writing bigger ones. The average deal size jumped to roughly $15.5 million, a 25% increase year-over-year.

Early-stage marketplaces face tougher conditions. Seed funding declined 12.5%, and Series A deals fell 6.7%. Money still flows, but it gravitates toward companies with stronger signals and clearer scaling paths.

Investors want more than traction. They need proof that the economics function and network effects are gaining momentum.


The signals VCs prioritize

Actual network effects

Every marketplace founder claims network effects. Investors want proof.

Do conversion rates climb as more users join? Are newer user cohorts retaining better than earlier ones? Is organic traffic growing over time?

Track paid-to-organic user ratios, time to first transaction, and liquidity across key categories. Match rates, fill rates, and repeat purchase behavior all demonstrate whether the flywheel spins.

Strong marketplaces often begin with tight communities showing clear engagement. Whatnot focused on live commerce within a specific niche before expanding once network effects became visible.

Deep market understanding

Large total addressable markets help, but investors want more than big numbers.

They look for fragmentation. Markets dominated by one or two players are hard to penetrate. Highly fragmented markets create opportunities to add value by connecting buyers and sellers more efficiently.

Understand how much of your market you can actually reach. Consider payment infrastructure, consumer behavior, and online transaction willingness. Some markets are large but immature. Others are small today but expanding rapidly.

Investors will challenge your assumptions. Be prepared to explain why now is the right time and what makes your model superior to current transaction methods.

Early defensibility signs

Network effects provide strong defense, but they’re not the only protection. Investors want evidence you’re building something competitors can’t easily replicate.

This might include data that enhances your product, seller tools that create switching costs, or trust and safety features that improve experience. Some marketplaces differentiate through brand and quality control.

B2B marketplaces often build defensibility through supplier relationships and integrations. When sellers invest time setting up on your platform, they’re less likely to switch.

Clarify what makes your platform stronger over time. Defensibility should compound as you grow.

Thoughtful go-to-market and cold start approach

The chicken-and-egg problem represents the biggest early challenge. You need supply for demand and demand for supply.

Successful startups solve this strategically. Many concentrate on specific locations, verticals, or communities first. Airbnb launched around a single event. Uber started with luxury black cars in San Francisco.

Some platforms begin with the more challenging market side, like onboarding sellers or service providers. Others solve both sides simultaneously by aggregating existing supply from other platforms.

The key is having a playbook that generates early liquidity. You can’t muscle your way to scale without a density strategy.

Team with domain expertise

Founders who understand their category deeply make better decisions. This includes industry experience, direct user research, and the ability to anticipate real challenges.

Investors seek more than technical skills. They want founders obsessed with solving problems, not just building products.

Execution tells the story. Many successful marketplaces started with manual, unscalable efforts. Airbnb founders photographed listings themselves. DoorDash handled deliveries directly. These stories demonstrate commitment and resourcefulness.

Highlight any prior marketplace or similar operational experience. It builds confidence that you can navigate the complexity.

Strong and improving unit economics

Lifetime value to customer acquisition cost remains the critical ratio. While 3:1 serves as the general benchmark, marketplace investors often expect more. Top-tier firms typically target 4:1 or higher.

Two-sided platforms cost more to build and operate. You need better margins and retention over time to justify the investment complexity.

Improving your LTV:CAC ratio directly impacts valuation. A16z research shows moving from 2:1 to 3:1 can nearly double operating margins while increasing the multiple investors pay.

Calculate CAC separately for each market side. Supply-side users may cost more upfront but stick around longer. Demand-side users might churn faster or need ongoing spend to maintain activity.

Target CAC payback under 12 months. For supply side, 3-6 months works best.

Clear take rate and profitability path

Marketplaces monetize through percentage cuts, not gross volume.

Most take rates range from 10 to 30% depending on the vertical. B2B platforms often command higher rates through value-added services. Consumer marketplaces trend lower but compensate with volume.

Balance growth against margin. Early on, lower take rates help attract supply and build momentum. Later, you can improve margins by raising rates or adding services.

Investors care most about positive and improving contribution margin per transaction, including payment fees, customer support, and logistics where relevant.

Mature marketplaces typically achieve 40 to 60% contribution margins, providing flexibility to invest in growth without excessive capital burn.


What founders should do now

  • Track LTV:CAC for both marketplace sides
  • Build a cold start plan you can test in focused markets
  • Measure liquidity and retention by cohort
  • Show how margins improve with scale
  • Create financial models reflecting your business mechanics
  • Focus on execution stories alongside vision

Investors want confidence, not perfection. If your numbers aren’t ideal yet, show they’re improving and that you understand what drives them.


The takeaway for founders

Marketplace businesses are harder to build, but when they work, they create lasting value and strong competitive moats. The best founders don’t just pitch opportunities. They demonstrate how their model works, what they’ve learned, and why their team can execute.


If your marketplace is ready for strategic growth leadership without the overhead of a full-time hire, explore our fractional leadership services.

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